---
title: My Account | SmartDraw Knowledge Base
description: See how to navigate your account whether you own a single license or a site license.
---
[Skip to content](https://support.smartdraw.com/my-account#main-content)
English - United States
Show submenu for translations
[Submit a Request](https://support.smartdraw.com/kb-tickets/new)
Open main navigation
Close main navigation
- English - United States
Show submenu for translations
- [Submit a Request](https://support.smartdraw.com/kb-tickets/new)
How can we help you?
- There are no suggestions because the search field is empty.
1. [SmartDraw Knowledge Base](https://support.smartdraw.com/)
2. [My Account](https://support.smartdraw.com/my-account)
# My Account
See how to navigate your account whether you own a single license or a site license.
## All Users
- [Password Security](https://support.smartdraw.com/password-security)
- [Download the SmartDraw App for Your Desktop](https://support.smartdraw.com/download-the-smartdraw-app-for-your-desktop)
- [Reset Your Password](https://support.smartdraw.com/reset-your-password)
- [Setting Up Two-Factor Authentication (2FA)](https://support.smartdraw.com/setting-up-two-factor-authentication)
- [Update Your Profile Information](https://support.smartdraw.com/update-your-profile-information)
- [Data and Account Security](https://support.smartdraw.com/data-and-account-security)
- [Get a Copy of Your Invoice](https://support.smartdraw.com/get-a-copy-of-your-invoice)
- [Delete Your Account and Data](https://support.smartdraw.com/delete-your-account-and-data)
- [Terms of Service](https://support.smartdraw.com/terms-of-service)
- [Privacy Policy](https://support.smartdraw.com/privacy-policy)
- [Disable Two Factor Authentication](https://support.smartdraw.com/disable-two-factor-authentication)
- [SmartDraw Accessibility](https://support.smartdraw.com/smartdraw-accessibility)
- [Statement on the Java Log4J Vulnerability](https://support.smartdraw.com/statement-on-the-java-log4j-vulnerability)
See less ▼
## Multi-Seat and Enterprise
- [Add Seats to Your License](https://support.smartdraw.com/add-seats-to-your-license)
- [Add Users to a License](https://support.smartdraw.com/add-users-to-a-license)
- [Setting Additional Administrators for a License](https://support.smartdraw.com/setting-additional-administrators-for-a-license)
- [Set a Default Storage Provider](https://support.smartdraw.com/set-a-default-storage-provider)
- [Remove a User from Your License](https://support.smartdraw.com/remove-a-user-from-your-license)
- [How to Edit a User's Information](https://support.smartdraw.com/how-to-edit-a-users-information)
- [How to Manage Users with Groups](https://support.smartdraw.com/how-to-manage-users-with-groups)
- [Set Sharing Preferences - Disallow Sharing](https://support.smartdraw.com/set-sharing-preferences-disallow-sharing)
- [Setting Email Domain Preferences for User Administration](https://support.smartdraw.com/setting-email-domain-preferences-for-user-administration)
- [Restrict the Storage Options on Your License](https://support.smartdraw.com/restrict-the-storage-options-on-your-license)
- [Connect to Your Existing Shared Folders](https://support.smartdraw.com/connect-to-your-existing-shared-folders)
- [Create Shared Folders](https://support.smartdraw.com/create-shared-folders)
- [Create a New Group of Users](https://support.smartdraw.com/create-a-new-group-of-users)
- [Add and Remove Users From Groups](https://support.smartdraw.com/add-and-remove-users-from-groups)
- [Delete a Group](https://support.smartdraw.com/delete-a-group)
- [Edit a User's Email Address to One You Control](https://support.smartdraw.com/edit-a-users-email-address-to-one-you-control)
- [Export a List of Your Users](https://support.smartdraw.com/export-a-list-of-your-users)
- [Disable and Enable Users on a License](https://support.smartdraw.com/disable-and-enable-users-on-a-license)
- [Authorize Microsoft Storage as an Admin](https://support.smartdraw.com/authorize-microsoft-storage-as-an-admin)
- [Authorize Azure Network Import](https://support.smartdraw.com/authorize-azure-network-import)
- [Authorize Users to Generate an Org Chart from Entra ID](https://support.smartdraw.com/authorize-users-to-generate-an-org-chart-from-entra-id)
See less ▼
## Enterprise
- [Setting up Single Sign-On (SSO)](https://support.smartdraw.com/setting-up-single-sign-on-sso)
- [Configure SSO with Entra ID](https://support.smartdraw.com/configure-sso-with-entra-id)
- [Configure SSO with Okta](https://support.smartdraw.com/configure-sso-with-okta)
- [Configure SSO with Google Workspace](https://support.smartdraw.com/configure-sso-with-google-workspace)
- [Configure SSO with JumpCloud](https://support.smartdraw.com/configure-sso-with-jumpcloud)
- [How to Disable SSO](https://support.smartdraw.com/how-to-disable-sso)
- [What does SmartDraw's user administration provide to enterprises?](https://support.smartdraw.com/what-does-smartdraws-user-administration-provide-to-enterprises)
See less ▼
- [The Basics](https://support.smartdraw.com/the-basics#main-content)
- [Getting Started](https://support.smartdraw.com/the-basics#getting-started)
- [Selection](https://support.smartdraw.com/the-basics#selection)
- [Moving & Sizing](https://support.smartdraw.com/the-basics#moving-sizing)
- [Text Entry](https://support.smartdraw.com/the-basics#text-entry)
- [File Saving](https://support.smartdraw.com/the-basics#file-saving)
- [How to Draw Anything](https://support.smartdraw.com/how-to-draw-anything#main-content)
- [Getting Started](https://support.smartdraw.com/how-to-draw-anything#getting-started)
- [Popular Diagrams](https://support.smartdraw.com/how-to-draw-anything#popular-diagrams)
- [Other Diagrams](https://support.smartdraw.com/how-to-draw-anything#other-diagrams)
- [FAQ](https://support.smartdraw.com/faq#main-content)
- [Ordering Questions](https://support.smartdraw.com/faq#ordering-questions)
- [Trials](https://support.smartdraw.com/faq#trials)
- [Subscriptions](https://support.smartdraw.com/faq#subscriptions)
- [Printing](https://support.smartdraw.com/faq#printing)
- [My Account](https://support.smartdraw.com/my-account#main-content)
- [All Users](https://support.smartdraw.com/my-account#all-users)
- [Multi-Seat and Enterprise](https://support.smartdraw.com/my-account#multi-seat-and-enterprise)
- [Enterprise](https://support.smartdraw.com/my-account#enterprise)
- [Templates & Documents](https://support.smartdraw.com/templates-documents#main-content)
- [Templates](https://support.smartdraw.com/templates-documents#templates)
- [My Documents](https://support.smartdraw.com/templates-documents#my-documents)
- [File Storage](https://support.smartdraw.com/templates-documents#file-storage)
- [Videos](https://support.smartdraw.com/videos#main-content)
- [Diagramming Basics and Tips](https://support.smartdraw.com/videos#diagramming-basics-and-tips)
- [How to Draw Every Type of Diagram](https://support.smartdraw.com/videos#how-to-draw-every-type-of-diagram)
- [Advanced Diagramming with Data](https://support.smartdraw.com/videos#advanced-diagramming-with-data)
- [Sharing and Integrations](https://support.smartdraw.com/videos#sharing-and-integrations)
- [Managing Your License, Users, and Account](https://support.smartdraw.com/videos#managing-your-license-users-and-account)
- [SmartDraw AI](https://support.smartdraw.com/smartdraw-ai#main-content)
- [AI Diagramming](https://support.smartdraw.com/smartdraw-ai#ai-diagramming)
- [MCP Server](https://support.smartdraw.com/smartdraw-ai#mcp-server)
- [Managing AI Access](https://support.smartdraw.com/smartdraw-ai#managing-ai-access)
- [Collaboration](https://support.smartdraw.com/collaboration#main-content)
- [Collaboration](https://support.smartdraw.com/collaboration#collaboration)
- [Export](https://support.smartdraw.com/collaboration#export)
- [Whiteboarding](https://support.smartdraw.com/collaboration#whiteboarding)
- [Integrations](https://support.smartdraw.com/integrations#main-content)
- [Storage](https://support.smartdraw.com/integrations#storage)
- [Apps](https://support.smartdraw.com/integrations#apps)
- [Visualizers](https://support.smartdraw.com/integrations#visualizers)
- [Diagrams from Data](https://support.smartdraw.com/diagrams-from-data#main-content)
- [Data Visualizers](https://support.smartdraw.com/diagrams-from-data#data-visualizers)
- [Charts, Graphs, and Gauges](https://support.smartdraw.com/diagrams-from-data#charts-graphs-and-gauges)
- [Shape Data](https://support.smartdraw.com/diagrams-from-data#shape-data)
- [Custom Visualization](https://support.smartdraw.com/diagrams-from-data#custom-visualization)
- [Reference](https://support.smartdraw.com/reference#main-content)
- [Symbols](https://support.smartdraw.com/reference#symbols)
- [Connectors](https://support.smartdraw.com/reference#connectors)
- [Lines](https://support.smartdraw.com/reference#lines)
- [Arranging Shapes](https://support.smartdraw.com/reference#arranging-shapes)
- [Colors & Styles](https://support.smartdraw.com/reference#colors-styles)
- [Dimensions](https://support.smartdraw.com/reference#dimensions)
- [Floor Planning Tips](https://support.smartdraw.com/reference#floor-planning-tips)
- [Enhancing Shapes](https://support.smartdraw.com/reference#enhancing-shapes)
- [Workspace](https://support.smartdraw.com/reference#workspace)
- [Layers](https://support.smartdraw.com/reference#layers)
- [Grouping](https://support.smartdraw.com/reference#grouping)
- [Tables](https://support.smartdraw.com/reference#tables)
- [Containers](https://support.smartdraw.com/reference#containers)
- [Printing](https://support.smartdraw.com/printing#main-content)
- [Printing](https://support.smartdraw.com/printing#printing)
[](https://www.smartdraw.com/)
Copyright © 1994-2026 SmartDraw, LLC